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FAQs

What kinds of cards do you publish?

We design and publish 4-up reminder/recall cards.  They are shipped with blank, white backs so a message and address can be added with a laser printer.

View Our Card Galleries

How can I request cards to try with my printer and software?

Just follow the Request Samples links for more information.

Request Samples

What does 4-up mean?

4-up means that there are 4 post cards per standard-sized (8.5 x 11 inch) sheet.  The sheets are micro-perfed for easy separation after printing.  Simply fold the sheets along the perforations and pull the cards apart.

Who purchases your cards?

Dental offices make up a large part of our business, but our customer list also includes medical, chiropractic, and veterinary practices–as well as various service-related businesses.  Our cards are suitable for any practice or business that needs to stay in touch with customers or remind them about upcoming appointments.

How do I pay for my order?>

We’ll send an invoice with your order.  You can send us a check upon receipt of your order.

How many designs do you have?

We currently have 41 designs.  They’re divided into three groups: Picture Only, A Friendly Reminder, and A Dental Reminder.  The Picture Only and A Friendly Reminder designs are suitable for any user.  The Dental Reminder cards are designed specifically for dental practices.

Do you print your cards on recycled paper?

The paper used in our cards is 50% recycled fiber.  It’s a beautiful paper manufactured with a chlorine-free bleaching process.  Our cards are printed locally and the packing material in our shipping boxes is recyclable with your mixed-paper recycling.

How do I keep recall cards from jamming in my laser printer?

Our cards are printed on 7-point paper, the minimum thickness required by the U.S. Postal Service for postcards this size.  You may find that our cards feed problem-free through the regular paper tray of your printer.  Seven-point paper is, however, at the upper limit of what most laser printers can reliably pull from their regular paper trays.  And, as printer rollers age and harden, they may not pick up paper from the regular tray–especially heavy paper–as well as they used to.

The best solution for jam-free printing is to place the cards in your paper tray designed for cardstock and heavy paper.  It is called the cardstock tray or bypass tray. This tray provides a relatively straight path through the printer and is designed for feeding heavy paper without jamming.

If you’ve never used your printer’s cardstock tray and don’t know where it’s located, you should be able to find it in your printer manual or from a set of online instructions.  Or, if you’re adventurous, simply look for a tray that folds down from the front of your printer.  That’s where cardstock trays are usually located.  These trays typically hold from 25-100 sheets.  Sending your recall cards through the cardstock tray is the best way to make sure you’ll have no problems with jamming.

I’d like to order preprinted post cards.  Can you print my name, address, and a message on the backs of the cards?

Sorry.  We sell only cards with blank backs.  However, some of our customers who previously purchased preprinted cards from other suppliers like our designs so much that they order our cards and now do their own printing.

How much do your cards cost?

Price is determined by quantity.  For more information, click on the link at the top of this page that says “Order Cards.”

How do I order cards?

Email and fax are quick and convenient.  You may also order by phone or by postal mail.  For more information, click on the link at the the top of this page that says “Order Cards.”

Prepayment isn’t necessary.  We’ll include an invoice in the package.  We do appreciate your prompt payment upon receipt of the order.

Can I pay by credit card over the phone?

We’re currently not set up to take credit card payments.  So, we’d appreciate it if you could send us a check in the mail after receipt of your order.

How long will it take my order to arrive?

In most cases, we send out packages the day after receiving your order.  Packages sent to Pacific Northwest locations go by UPS Ground and are usually delivered in one day.  Packages sent to other parts of the country go by Priority Mail and usually require 2-4 days shipping time.